Terms & Conditions
Last Updated: December 2025
Welcome to Stump Grinding & Tree Removal Albany NY (“we,” “our,” or “us”).
By using our website, requesting an estimate, or hiring our services, you agree to the following Terms & Conditions.
Please read them carefully before using our services.
1. Services Provided
We offer tree-related services including:
- Stump grinding
- Full stump removal
- Tree removal
- Tree trimming & pruning
- Emergency tree services
- Commercial tree services
- Storm damage cleanup
- Land & lot clearing
Service availability may vary by location within Albany, Troy, Colonie, Schenectady, Saratoga Springs, and surrounding areas.
2. Estimates & Pricing
2.1 Free Estimates
We provide free written or verbal estimates upon request.
All estimates are based on the information available at the time of inspection.
2.2 Final Pricing
Final pricing may vary if:
- Additional hazards or root systems are discovered
- The job scope changes
- Access is limited
- Equipment requirements increase (e.g., crane, bucket truck)
Clients will be informed before any additional charges are applied.
3. Scheduling & Service Appointments
- Service dates are scheduled based on weather, equipment availability, and safety conditions.
- Emergency services are offered 24/7, depending on team availability.
- We reserve the right to reschedule jobs due to severe weather or unsafe conditions.
4. Customer Responsibilities
To ensure safe and efficient service, the customer agrees to:
- Provide clear property access for equipment
- Keep pets and children away from the work area
- Mark underground utilities or inform us of known hazards
- Obtain necessary property permissions (if the work is near a neighbor’s property line)
We are not responsible for unmarked underground utilities, sprinkler lines, or invisible hazards beneath the surface.
5. Property Damage Liability
We use low-impact techniques to protect your property; however:
- Minor lawn markings may occur due to heavy machinery
- We are not responsible for pre-existing damage or unstable ground conditions
- We are not responsible for damage caused by unmarked utilities, rocks, or buried obstacles
Any significant accidental damage caused directly by our team will be assessed and resolved professionally.
6. Safety
Safety is our top priority.
We reserve the right to:
- Stop or delay a job if safety becomes a concern
- Decline services we deem dangerous or outside our professional capability
7. Payment Terms
- Payment is due upon completion of the service unless otherwise agreed.
- Acceptable payment methods include cash, card, check, or digital payment (if offered).
- Late payments may be subject to additional fees.
8. Cancellations
Customers may cancel an appointment by contacting us directly.
We reserve the right to charge a fee for:
- Last-minute cancellations
- Failure to provide access to the property
- Wasted trips due to inaccurate information
9. Equipment Use
Our equipment—including cranes, stump grinders, chainsaws, and trucks—is operated only by our trained professionals.
Customers and bystanders must remain at a safe distance at all times.
10. Website Use
By using our website, you agree not to:
- Copy, modify, or distribute content without permission
- Use our website for illegal activities
- Attempt to hack, disrupt, or interfere with website functionality
We reserve the right to update content, pricing, and service details at any time without notice.
11. No Guarantees of Specific Results
Tree and stump work may involve natural variables.
We do not guarantee:
- Preventing future regrowth unless full removal is performed
- Exact cosmetic outcomes
- That all roots can be removed without affecting structures or utilities
We guarantee only the services specifically listed in your estimate.
12. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- We are not responsible for delays caused by weather, equipment issues, or emergencies
- Our total liability is limited to the cost paid for the specific service
13. Changes to These Terms
We may update these Terms & Conditions from time to time.
All changes will be posted on this page with the updated date.
14. Contact Information
If you have questions regarding these Terms & Conditions, contact us:
Stump Grinding & Tree Removal Albany NY
📍 Address: 165 Strevy Ln, West Charlton, NY 12010, United States
📞 Phone: +1 518-740-3003
🕒 Hours: Open 24 Hours / Emergency Service Available